O365 and the shared responsibility model – Who really has my back? – Ian Sanderson, Technical Presales Consultant, TruStack

There’s a common misconception that Microsoft automatically backs up Microsoft Office 365 data, but the truth is that Microsoft only offers limited protection, as part of a shared responsibility model.

Microsoft protects against software or hardware failures at their end, operating system errors, natural disasters or power outages affecting their data centres, where they also have physical security.

In reality, Microsoft takes care of the infrastructure, but protecting the data itself remains the customer’s responsibility.